Carol Traynor

Email	ctraynor@cs.uml.edu
Address	Department of Computer Science University of Massachusetts Lowell One University Avenue Lowell, MA 01854 USA Tel: +1 508 934-3385
Area of Application	Geographic Information Systems (GIS).
Audience	City planners, citizen groups.
Techniques of EUP Employed	Programming by Demonstration, Visual Programming.
Tool Names
Research Interests	End User Programming, Programming by Demonstration, GIS. Her research focuses on an investigation of design techniques for building user-interfaces of complex systems for non-technical computer users. Participatory design techniques are used to bring end users into the design process.
Recent Publications	Traynor, C. and M. G. Williams. A Study of End-User Programming For Geographic Information Systems to appear in proceedings of Empirical Studies of Programmers: Seventh Workshop, ESP7. October 1997. Alexandria, VA. ACM Press, New York, NY. Goodell, H. and C. Traynor. End-User Computing: SIG Report in SIGCHI Bulletin October 1997. Traynor, C. and M. G. Williams. Why are Geographic Information Systems Hard to Use? In Conference Companion of ACM SIGCHI 1995 conference on Human Factors in Computing Systems, CHI '95. 1995. New York, NY: ACM. Traynor, C. Cognitive Walkthrough of GIS Tasks, 1996, Technical Report No. HCI-96-01, University of Massachusetts Lowell: Lowell, MA. Evaluation of Mapping Software Traynor, C. Usability Evaluation of Metro Navigator CD-ROM, Technical Report, Philips Research Labs: Briarcliff Manor, NY. Submitted October 1996. Traynor, C. Usability Evaluation of Metro Navigator Website, Technical Report, Philips Research Labs: Briarcliff Manor, NY. Submitted October 1996. Traynor, C. Usability Evaluation of Philips Home Services Drivers Guide, 1996, Technical Report No. TR-96-032, Philips Research Labs: Briarcliff Manor, NY. Traynor, C., J. Pash, and M. G. Williams. Bringing Users into the Discussion of an Unfamiliar Technology in Proceedings of the Participatory Design Conference, PDC '94. 1994. Palo Alto, CA: CPSR. Williams, M. G. and C. Traynor. Participatory Design of Educational Software. in Proceedings of the National Educational Computing Conference, NECC '94. 1994. Eugene, OR: International Society forTechnology in Education.
Current Projects	Carol is currently designing a PBD language for GIS to enable non-technical end users to exercise the capabilities of a GIS without having to learn the technical concepts embedded in most traditional GIS interfaces.
Other Information	Carol is a doctoral candidate in the Computer Science Department at the University of Massachusetts Lowell. She holds an MS (Computer Science) from the University of Massachusetts Lowell, and a BA (Math, French) and H.Dip.Ed from the National University of Ireland. Once appeared in a movie with Sean Connery.

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